FAQ

What is MyCercle?


MyCercle is a digital solution allowing an organization to create in a few minutes its data
room solution ; with the free support of specialists to adjust the solution to its needs, if
necessary.




Is MyCercle designed for individuals or organizations?


MyCercle is designed for professionals: companies, law firms, associations ... with the level of service and security of a professional application.




Can MyCercle be used by an independent?


MyCercle perfectly meets the needs of an Independent who finds the traditional data room solutions too cumbersome. But a large organization will appreciate MyCercle's flexibility.




What are the highlights of MyCercle Data room?


Your data rooms are at the best standards: encryption, dynamic confidential watermark, blocking copies or download, traceability extended ... But MyCercle brings you more than a data room (collection of documents by customer team, tracking of the interest of the targets of the pitch...).




Am I limited on the size or number of documents stored in MyCercle?


No, you can share in a space as many files as you want, divided into as many folders, subfolders ... as desired. (limited to 200 megabytes per file).




Which formats are accepted in MyCercle?


All major formats, we complete if necessary (MyCercle is not designed to host videos).




How will my clients or contacts access their space?


You invite them in a few seconds: name, first name, email, an invitation message, you confirm and they receive the link; they choose their password and access their space.




Can I link my website and MyCercle?


Of course, it's a simple line of code that we provide you. It allows your interlocutors to access your data rooms from your website.




Can I share MyCercle with colleagues?


Of course. You can share with them the codes of your subscription; or extend to them an
administrator status on one or several data rooms.




How to subscribe?


Online from this site. Your extranet is created in 20 seconds and you can immediately create your first operation.




How much will MyCercle cost me?


The first 3 months are free for the time being. Your billing is then automatic on the basis of the number of active operations: €20 Excl.tax / month by operation (payment by transfer, credit card or check). A MyCercle data room has the same content for all its guests (to avoid mistakes). But you can have several linked data rooms for the same operation, without increasing this cost of € 20 / month per operation.




How does my subscription stop?


No commitment, you stop your subscription whenever you want: you are only engaged for the current quarter and you easily retrieve content by zipped files. You can also leave it open, since you stop being billed if you no longer have an active transaction at the quarterly due date, so that you can reactivate it with a click during a new transaction.




What help is offered to use MyCercle?


You will benefit from the free and unlimited support of MyCercle specialists, through mail and
telephone.




What security does MyCercle bring?


MyCercle provides high standards of privacy and security (encryption, hosting in France ...): you can check the details by clicking HERE. MyCercle avoids your confidential documents transit through a mail server.




Will my solution be updated?


Yes, you regularly benefit from new features. They integrate wherever possible those suggested by our Subscribers.





MyCercle

88 Avenue du Général de Gaulle 92130 - Issy les Moulineaux - France 

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